Privacy Policy Update for Multi-Domain Coverage

Effective Date: Mon Feb 19, 2024

Scope of This Privacy Policy

Welcome to the digital presence of 1 LOVE Sales and Marketing Inc., operating under the business name Disco Davoudi. Our online platforms, including discodavoudi.com, taglinepower.com, and any future domains associated with our brand ([insert any other domains if needed]), are committed to protecting your privacy and securely managing your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA), the European Union's General Data Protection Regulation (GDPR), and other applicable privacy laws.

Scope of This Privacy Policy

This Privacy Policy applies across all digital platforms owned and operated by 1 LOVE Sales and Marketing Inc. ("we," "our," or "us"), including but not limited to the websites listed above. It governs the privacy of our visitors, users, and others who access or use our services ("you" or "your"). By accessing or using our services across any of these domains, you agree to the practices described in this Privacy Policy.

Universal Application Across Domains

For simplicity and to ensure comprehensive protection of your privacy across all our platforms, this Privacy Policy serves as the singular policy for all domains owned by 1 LOVE Sales and Marketing Inc. References to "our website" or "this website" within this document are applicable to all domains listed at the beginning of this Policy, providing a unified approach to your privacy and data protection.

Types of Data Collected

The types of data collected can be categorized as follows:

Personal Information:Any information that directly identifies or can be used to identify an individual user. This may include, but is not limited to, name, address, email address, phone number, credit/debit card details, and any other information provided by users through forms, transactions, or communications with the Website.

Non-Personal Information:

This refers to information that does not reveal your specific identity or does not directly relate to an identifiable individual. Examples include browser and device information, website usage data, demographic information, and aggregated user statistics.

Usage Information:When you visit the Website, we automatically collect information on how you interact with the Website, such as the pages you visit, the links you click, the searches you conduct, and other actions taken within the Website.

Compliance with PIPEDA and GDPR

Under PIPEDA, we are obligated to provide users with a privacy policy that is clear, understandable, and readily available. We take this responsibility seriously and ensure that our data handling practices are transparent and respectful of user privacy. The GDPR requires that we inform EU residents of their privacy rights and the basis on which we collect, process, and retain personal data. This Privacy Policy serves as an affirmation of our commitment to uphold the privacy standards prescribed by PIPEDA and GDPR.

Purpose of Collecting Data

The information collected across our digital platforms, including discodavoudi.com, taglinepower.com, and any other domains owned by 1 LOVE Sales and Marketing Inc., is used to deliver services, process transactions, improve our website functionality, enhance user experience, communicate with users, comply with legal obligations, and for other purposes with the user's consent when required by law.

In subsequent sections of this Privacy Policy, we will delve into more specific details regarding how we collect data, the use of tracking technologies, managing user rights as per GDPR, and our approach to data security and retention. It is our utmost priority to not only comply with legal standards but also to earn your trust by safeguarding your personal information.

Data Collection Methods

Account Registration

When you create an account across our digital platforms, including discodavoudi.com, taglinepower.com, and any other domains owned by 1 LOVE Sales and Marketing Inc., we ask for personal information such as your name, email address, and a password. The purpose of collecting this information is to identify you as a unique user and provide you with access to features and services that are available to registered users only. Registration enables you to personalize your experience on our Website, to participate in interactive features, and facilitates faster checkout during purchases. The data collected during registration is also used to communicate with you regarding your account and to offer customer support when needed.

Newsletter Sign-Ups

If you opt to subscribe to our newsletter, we require you to provide contact information, typically your email address. This data is used to send you updates about our services, announcements, promotional offers, and any other information we believe might be of interest to you. It allows us to keep you informed about the latest developments and features available on our Website. You can unsubscribe from our newsletter at any time by following the unsubscribe instructions provided in each email.

Customer Service Interactions

Any communication with our customer service team may involve the collection of additional personal data. This may include contact details, the content of your communications, and other relevant information required to assist you effectively. Such information is essential for addressing your inquiries, resolving issues, processing requests, and improving our service delivery. This data is stored and managed securely and is used exclusively for the purpose of providing customer support.

Cookies and Similar Tracking Technologies

We employ cookies, which are small data files stored on your hard drive or in device memory, to improve our Website's functionality and your experience of using it. Cookies help us to see which areas and features are popular and to count visits to our Website. They also enable us to save your preferences and recognize you when you return to our Website, thus providing a more personalized experience.

In addition to cookies, we may use web beacons, pixel tags, and other tracking technologies to collect information about your browsing behavior and interaction with emails from us. This type of data may include details of your operating system, browser type, IP address, URLs of referring/exit pages, device identifiers, and crash data. While none of this information identifies you personally, it is analyzed on an aggregate basis to improve the performance and services of our Website.

Social Media Plugins

Our Website incorporates social media features, such as the Facebook "like" button, and widgets, such as the "share this" button or interactive mini-programs that run on our Website. These features may collect your IP address, record which page you are visiting on our Website, and set a cookie to enable the feature to function properly. Social media features and widgets are either hosted by a third party or hosted directly on our Website. Interactions with these features are governed by the privacy policy of the company providing them.

Please be aware that this list is not exhaustive, and there may be other methods of data collection. Nonetheless, regardless of the method, we are committed to transparency in our data practices and ensure that any collection of data is conducted with your knowledge and consent, as required by law.

The use of analytical tools such as Google Analytics, Facebook Pixel, and Microsoft Clarity is crucial in our efforts to understand user behavior, improve the functionality of our Website, and measure the effectiveness of our advertising campaigns. These tools use cookies and other tracking technologies to collect data that does not personally identify you but provides us with insights into how our Website is used. In the following section, we will detail the specific implementation and purposes of these analytical tools.

At Disco Davoudi, we employ several analytical tools to enhance our website's functionality, optimize user experience, and assess the effectiveness of our content and advertising. These tools include Google Analytics, Facebook Pixel, and Microsoft Clarity. Here, we provide detailed information on how each of these tools is utilized on our website, the data they collect, their purpose, and the contribution of this data to the website's functionality.

Google Analytics

Google Analytics is a web analytics service offered by Google that tracks and reports website traffic. Across our digital platforms, including discodavoudi.com, taglinepower.com, and any other domains owned by 1 LOVE Sales and Marketing Inc., we use Google Analytics to collect data about the behavior of visitors to our website. This information includes, but is not limited to, pages visited, time spent on each page, the order in which pages are visited, sources of traffic (such as search engines, direct visits, or referral sites), and general geographic location. We also collect data on user interactions with content, like clicks on links or any engagement with multimedia elements on our site.

The purpose of collecting this data is to understand how visitors interact with our website. This helps us identify the most popular content, improve the user experience by analyzing user navigation patterns, and optimize our website to better meet the needs of our audience. For example, if we notice that certain content is particularly engaging, we may decide to develop more of that type of content. Conversely, if we observe that some pages have high bounce rates, we may review those pages to determine how they can be improved.

Google Analytics uses cookies to track user interactions. These cookies contain anonymized data and do not collect personal information such as names or email addresses. The Google Analytics data we collect is aggregated and analyzed to help us understand overall trends rather than individual user behavior.

Facebook Pixel

The Facebook Pixel is a piece of code that we have implemented on discodavoudi.com, allowing us to measure the effectiveness of our advertising by understanding the actions people take on our website. The Pixel works by placing and triggering cookies to track users as they interact with our website and our Facebook ads.

Using the Facebook Pixel, we collect data on how users arrived at our website after clicking on a Facebook ad, which pages they visit, and if they complete specific actions such as signing up for a newsletter or making a purchase. This information is crucial for our remarketing campaigns, as it enables us to show targeted ads to users who have previously visited our site and to create Lookalike Audiences to reach new users with similar profiles to our existing audience.

This tool is essential for optimizing our Facebook ad campaigns and increasing the return on investment of our advertising budget. By understanding how users respond to our ads and interact with our website, we can create more effective advertising content and place ads that are more likely to convert visitors into customers or subscribers.

Microsoft Clarity

Microsoft Clarity is a user behavior analytics tool that provides insights into how people are using discodavoudi.com. It uses cookies and scripts to collect data such as mouse movements, clicks, scrolling, and any other interactions that users have with our website. This data allows us to see heatmaps, which are visual representations of where users click or touch most frequently, and session recordings, which are replays of user sessions on our site.

The purpose of using Microsoft Clarity is to understand user experience issues, such as why users may be abandoning forms or not completing transactions. It helps us identify areas of the site that can be frustrating for users or need improvement. For instance, if we see that users are frequently clicking on an element that is not a link, we may investigate why this is happening and whether the design of our website can be clarified.

Unlike Google Analytics, which provides aggregate data, Microsoft Clarity allows us to examine individual sessions while still protecting user privacy. Recordings are anonymized, with sensitive information being obscured, and they provide us with qualitative data that complements the quantitative data from other analytics tools.

These analytical tools—Google Analytics, Facebook Pixel, and Microsoft Clarity—play a pivotal role in understanding user behavior, improving the performance and user experience of our website, and making informed decisions about content creation and advertising strategies. The data collected through these tools is handled with the utmost respect for user privacy, and we ensure that appropriate consent mechanisms are in place in accordance with GDPR and PIPEDA. We do not share personally identifiable information with these services, and users have the option to opt-out of tracking via their browser settings or through privacy-enhancing platforms and extensions.

We may, in the future, implement additional digital tracking tools to enhance our marketing, user experience, and analytics capabilities. These tools will be used in compliance with this Privacy Policy and relevant data protection laws. We encourage users to periodically review this policy for any updates.

Across our digital platforms, including discodavoudi.com, taglinepower.com, and any other domains owned by 1 LOVE Sales and Marketing Inc., we are committed to using the collected data in ways that are beneficial to our users and respect their privacy. The specific purposes for which we collect and use data include improving customer service, communication with users, marketing our services, and fulfilling legal requirements. Each of these purposes is guided by principles that ensure we are transparent and responsible in our data practices.

Chatbots

In the future, we may employ a chatbot feature to assist with customer service inquiries. This tool will collect and process data solely for the purpose of responding to your queries effectively. The use of the chatbot will adhere to the data protection and privacy standards as outlined in this policy.

Improving Customer Service

User data enables us to personalize the user experience and provide customer support. By analyzing interaction patterns with the website, we can identify common issues or questions that users may encounter and proactively address them. For instance, if we notice a trend in customer inquiries regarding a specific feature, we may prioritize updates to that feature or create additional educational resources about it. Additionally, when users reach out to us for help, having their data on hand allows us to provide a more efficient and tailored response.

Communication with Users

We use the information we collect to communicate effectively with our users. This includes sending newsletters, updates about new content or services, and responses to user inquiries. Email addresses provided by users are the primary mode of communication for these purposes. We ensure that all communications are in compliance with anti-spam legislation, and users can opt-out of receiving communications from us at any time via the unsubscribe link in our emails.

Marketing Our Services

The data collected through Google Analytics, Facebook Pixel, and Microsoft Clarity informs our marketing strategies. For example, we may use demographic and interest data to create targeted advertising campaigns. We can also measure the success of our marketing efforts by analyzing how users who were exposed to our ads interact with our website. This helps us make data-driven decisions about where to allocate our marketing budget and which audience segments to focus on.

We might also use email addresses collected with user consent to send promotional materials that we think may be of interest to the user. This direct marketing is conducted with respect for user preferences and privacy, allowing for opt-out options at any point.

Fulfilling Legal Requirements

There are circumstances under which we may be required by law to use or disclose the information we have collected. This may include responding to legal processes such as a court order, complying with regulatory requirements, or in the context of lawful requests by public authorities, including to meet national security or law enforcement requirements.

Data Sharing with Third Parties

Our users' data may be shared with third parties under specific circumstances:

Service Providers

We engage various service providers who perform functions on our behalf. These include hosting services, customer service applications, and marketing platforms. These service providers are granted access to the data they need to perform their services and are contractually obligated to protect the data and use it only for the purposes for which they were hired.

Legal Authorities

As previously mentioned, if we are required by law to disclose user data, we will comply with such legal obligations. This may include sharing data with law enforcement agencies, courts, or other government entities where it's deemed necessary and appropriate.

Business Transfers

In the event of a merger, acquisition, or sale of all or a portion of our assets, user information may be among the transferred assets. In such cases, we will provide notice before personal information is transferred and becomes subject to a different privacy policy.

Affiliates

We may share data with our affiliated companies for purposes consistent with this Privacy Policy. Our affiliates are also bound by the same principles and obligations regarding user data.

Other Third Parties

Data may be shared with other third parties with user consent or to protect the rights, property, or safety of discodavoudi.com, our users, or the public as required or permitted by law.

In all cases of data sharing, we provide only the information necessary for the third party to perform its specific function. Third parties are prohibited from using personal information for any other purpose and are required to maintain the confidentiality and security of the data.

Transparency and Control

We believe that users should have control over their data. That is why we have mechanisms in place for users to access, correct, and request the deletion of their data. We provide users with the ability to manage their preferences and control what information is collected about them through cookies and other tracking technologies. Our users are informed about these rights and controls in clear and accessible language, empowering them to take charge of their privacy.

In conclusion, the data collected by discodavoudi.com is essential for providing a high-quality user experience and for conducting our business responsibly. We take our obligations to protect user data seriously and implement policies and practices that respect user privacy while allowing us to deliver valuable services.

Across our digital platforms, including discodavoudi.com, taglinepower.com, and any other domains owned by 1 LOVE Sales and Marketing Inc., we recognize the importance of our users' rights concerning their personal data under the General Data Protection Regulation (GDPR). Our Privacy Policy reflects our commitment to uphold these rights and provides our users with clear information on how they can exercise them. The following outlines the specific rights provided by the GDPR and our procedures for ensuring these rights are respected and facilitated.

Right to Access

You have the right to request access to the personal data we hold about you. This right allows you to receive a copy of the personal data we have collected and to check that we are lawfully processing it. If you wish to access your personal data, please contact us using the details provided at the end of this Privacy Policy. We will provide a response to your request within one month of receipt. Should your request be particularly complex or you have made multiple requests, we may extend this period by a further two months. If such an extension is necessary, we will inform you.

Right to Rectification

If the information we hold about you is inaccurate or incomplete, you have the right to request that we correct or complete it. You can update some of your information directly through your user account on our website. However, if you are unable to change the inaccurate or incomplete data yourself, please contact us. Once we have verified the accuracy of the new data you provide, we will rectify your personal data as soon as possible.

Right to Erasure (Right to be Forgotten)

You have the right to request the deletion of your personal data when one of the following applies:

To exercise your right to erasure, please submit a request through the contact information provided in our Privacy Policy. Please note that this right is not absolute, and we may be legally required to retain your personal data for certain time periods.

Right to Restrict Processing

You have the right to request the restriction of processing your personal data under certain conditions, including the following:

When processing is restricted, we may still store your personal data, but will not use it further unless you provide consent, or for the establishment, exercise, or defense of legal claims, or for the protection of the rights of another natural or legal person, or for reasons of important public interest of the Union or a Member State.

Right to Data Portability

The GDPR provides you with the right to receive the personal data you have provided to us in a structured, commonly used, and machine-readable format. You also have the right to transmit that data to another controller without hindrance from us, where:

If you require your data in a portable format or if you wish to transfer your data to another service, please reach out to us with such a request.

Right to Object

You have the right to object to the processing of your personal data on grounds relating to your particular situation at any time. This includes objecting to processing for direct marketing purposes. Should you choose to object, we shall cease to process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or for the establishment, exercise, or defense of legal claims.

Right to Withdraw Consent

Where our processing of your personal data is based on your consent, you have the right to withdraw this consent at any time without affecting the lawfulness of processing based on consent before its withdrawal. We provide easy-to-use options on our website and in our communications for you to withdraw consent. Alternatively, you can contact us directly if you wish to do so.

Automated Decision-Making and Profiling

You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, unless necessary for entering into, or performance of, a contract between you and us, permitted by EU or Member State law, or based on your explicit consent.

Exercising Your GDPR Rights

To exercise any of the rights mentioned above, please contact our Data Protection Officer using the contact information provided at the end of this Privacy Policy. We will respond to any requests without undue delay and at the latest within one month of receipt. This period may be extended by two further months if necessary, taking into account the complexity and number of the requests. In such cases, we will inform you of any such extension within one month of receipt of the request, together with the reasons for the delay.

We take all reasonable steps to verify your identity before granting access or making corrections to ensure the security of your personal information. If you have an account on our website, we may ask you to log in to verify your identity. In cases without a user account, we may require additional information to confirm your identity. There are no fees required to access your personal data or to exercise any other rights. However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

Please be aware that certain data processing operations are not subject to the rights outlined here due to other legal frameworks, such as financial or legal reporting obligations. If you believe that we have not addressed your concerns or that we are not abiding by GDPR, you also have the right to lodge a complaint with a supervisory authority. The supervisory authority for GDPR issues is the Information Commissioner's Office (ICO) in the UK. However, we would appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.

Consent Mechanisms for Data Collection

At discodavoudi.com, we prioritize the privacy of our users and uphold transparency in the collection and use of personal data. Ensuring that we obtain informed, clear, and unambiguous consent from our users before any data collection occurs is a fundamental aspect of our compliance with privacy laws such as the General Data Protection Regulation (GDPR) and the Personal Information Protection and Electronic Documents Act (PIPEDA).

Obtaining Consent

Managing Preferences and Revoking Consent

We understand that consent is an ongoing and dynamic process. As such, we regularly review and update our consent mechanisms to adhere to evolving privacy laws and standards. We are committed to providing our users with control over their personal data and ensuring their choices are respected.

Automated Decision-Making and Consent

For processing that involves automated decision-making, including profiling, which can significantly impact users, we ensure to obtain explicit consent. Users are fully informed about the logic involved in the decision-making process, as well as the significance and the envisaged consequences of such processing for them.

We recognize that consent is one of several lawful bases for processing personal data. We engage in additional measures such as anonymizing data or applying stringent data minimization principles where processing does not rely on consent to further protect user privacy.

The mechanisms and processes outlined above are reflective of our commitment to safeguarding the personal information and privacy rights of our users. By transparently informing our users and providing them with easy-to-use tools to manage their consent, discodavoudi.com demonstrates its dedication to upholding the highest standards of data protection and user privacy.

Data Security Measures

Our commitment to safeguarding the personal information of our users is unwavering, and we take seriously the responsibility of protecting the data entrusted to us. We implement a variety of technical and organizational measures designed to secure your personal information from unauthorized access, disclosure, alteration, and destruction. Below is a detailed account of the security practices in place across our digital platforms, including discodavoudi.com, taglinepower.com, and any other domains owned by 1 LOVE Sales and Marketing Inc.,

Technical Measures

Organizational Measures

These measures together form a comprehensive security framework that covers various aspects of data protection and ensures that personal information is managed in a manner that respects privacy and safeguards against risks. We are committed to investing in and evolving our security measures in line with technological advancements and regulatory changes to provide continuous protection to our users.

Data Retention and Deletion

At discodavoudi.com, we are mindful of the importance of limiting the retention of your personal information. Our data retention practices are designed to ensure that we only store your data for as long as necessary for the purposes for which it was collected, or to comply with legal, tax, or accounting requirements.

Data Retention Periods

Account Information: For users who have created an account on discodavoudi.com, we store your personal information as long as your account remains active. This includes details such as your name, email address, and any additional profile information you have provided. If you choose to deactivate your account, we will initiate a deletion process subject to the conditions outlined below.

Transactional Records: Records of transactions you have entered into on our site, including purchases of products or services, are retained for a period that complies with tax, accounting, and legal obligations. Typically, this period extends to seven years after the completion of the transaction.

Communication and Support Data: When you contact us for support or to report a problem, we retain the communication records for as long as necessary to provide you with support and to improve our services. Usually, this retention period does not exceed two years from the closure of your inquiry.

Website Visit Data: Data collected through analytical tools such as Google Analytics, Facebook Pixel, and Microsoft Clarity is generally retained for a period defined by the respective service providers. For instance, Google Analytics by default sets the data retention period at 26 months, after which the data is automatically deleted. However, we periodically review this duration to ensure it aligns with our data minimization principles.

Marketing Data: If you have opted into our marketing communications, we retain information about your marketing preferences for as long as you remain engaged with our communications, or until you opt-out. Should you unsubscribe or opt-out, we will remove your information from our marketing lists.

Process of Data Deletion

Upon User Request: In accordance with GDPR and PIPEDA, you have the right to request the deletion of your personal data. Upon receiving such a request, we will verify your identity and proceed to delete or anonymize your personal data from our systems, unless an exception applies. For instance, if we require the data to comply with a legal obligation or to establish, exercise, or defend legal claims, we may not be able to fulfill your deletion request.

Post-Purpose Fulfillment: If the purpose for which the personal data was collected is no longer relevant or after the requisite retention period has passed, we will automatically initiate deletion or anonymization procedures. For example, if you deactivate your account, we will delete personal data associated with your account after the necessary period for legal and accounting obligations has passed.

Routine Purges: To support our data minimization commitment, we routinely identify and purge data that no longer serves a legal or business purpose. This process involves regular reviews of data categories and the application of systematic data deletion policies.

Secure Deletion Practices: When deleting personal data, we employ methods that ensure the information cannot be restored or accessed. This includes physical destruction of any hard copies and secure digital deletion techniques for electronic data.

We recognize the critical importance of data retention and deletion in maintaining user trust and compliance with privacy laws. By proactively managing the lifecycle of the data we collect, we uphold our responsibility to protect user privacy and ensure the operational integrity of our data management practices. Users will be informed of any changes to our retention and deletion policies in accordance with the procedures outlined in the subsequent section of this policy.

As privacy laws and business practices change, the Privacy Policy may require updates. Users should be informed about how they will be notified of any changes to the policy.

Policy Updates and User Notification

Across our digital platforms, including discodavoudi.com, taglinepower.com, and any other domains owned by 1 LOVE Sales and Marketing Inc., we acknowledge that over time, due to changes in legal requirements, technological advancements, and evolutions in our business model, updates to our Privacy Policy may be required. We are dedicated to maintaining transparency and compliance with all applicable privacy laws, and as part of this commitment, we will keep our users informed of any changes to our practices regarding the collection, use, and management of personal data.

Protocol for Updating the Privacy Policy

The process of updating our Privacy Policy is driven by our continuous assessment of privacy legislation, user feedback, and industry best practices. Here is our protocol for policy updates:

Communication of Policy Updates

We understand the importance of keeping our users informed about any changes to how we handle their personal information. To ensure that users are aware of any updates to our Privacy Policy, we will:

Accessibility of Policy Updates

The latest version of our Privacy Policy will always be accessible on our website. Users can view the policy by visiting the dedicated Privacy Policy page. Additionally, upon request, we can provide users with a copy of the current Privacy Policy or any previous versions, for their records.

The protocol for updating our Privacy Policy and communicating changes to our users is a reflection of our commitment to data protection and regulatory compliance. Through this process, we endeavor to foster trust and confidence in the way discodavoudi.com manages personal data, ensuring that our users remain informed and in control of their information.

Modifications to the Privacy Policy

We reserve the right to update or change our Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors. We will take reasonable steps to notify you of significant changes, which may include posting a notice on our websites, sending an email to the address you have provided us, or other means consistent with applicable law. Your continued use of our services after such modifications will constitute your acknowledgment of the modified Privacy Policy and agreement to abide and be bound by it.

Contact Information for Privacy Concerns

For any inquiries, concerns, or requests pertaining to your personal data and privacy rights, you can reach out to our Privacy Officer at discodavoudi.com. Our Privacy Officer is specifically designated to assist you with understanding how your information is handled and to address any questions you may have regarding our privacy practices.

Privacy Officer Contact Details:

Email Address:
emailus@1lovesales.com
When contacting us via email, please use the subject line "Privacy Inquiry" to ensure your request is handled promptly. We aim to respond to all email inquiries within two business days. If your matter is complex or requires in-depth investigation, we may extend the response time and will inform you accordingly.

Postal Address:
1 LOVE Sales and Marketing Inc.
Attn: Privacy Officer
18 King St E.
Toronto, ON,
Canada, M5C 1C4
When writing to us, please provide your name, contact information, and a detailed description of your privacy concern or request. If you are contacting us by mail, you can expect an acknowledgment of your letter within five business days of receipt. We will address your concern and provide a substantive response as soon as possible, typically within thirty days.

Phone Number:
+1 (647) 973-4726
Our Privacy Officer is available by phone from 9 am to 5 pm Eastern Time, Monday through Friday, excluding Canadian public holidays. Should you reach our voicemail, please leave a detailed message including your name, contact number, and the nature of your inquiry. We will endeavor to return your call within one business day.

For non-urgent matters or additional information regarding our privacy practices, you can also visit the Privacy Policy FAQ section on our website. This section covers a wide array of topics and may provide immediate answers to your questions.

Please note that for the security of your personal information, we may need to verify your identity before proceeding with any request related to your data. This verification process is vital to ensure that your personal information is not disclosed to anyone who does not have the right to receive it.

If you believe that your privacy rights have been violated or if you are not satisfied with our response to your concern, you have the right to lodge a complaint with a supervisory authority. In Canada, this is the Office of the Privacy Commissioner of Canada (OPC), and within the European Union, it can be the Data Protection Authority in your country of residence. Below are the contact details for the OPC:

Office of the Privacy Commissioner of Canada
30 Victoria Street,
Gatineau, Quebec,
Canada, K1A 1H3
Telephone: +1 (800) 282-1376
Website: https://www.priv.gc.ca

We, across our digital platforms, including discodavoudi.com, taglinepower.com, and any other domains owned by 1 LOVE Sales and Marketing Inc., are committed to resolving any privacy concerns you may have and to ensuring that your personal data is managed in accordance with the highest privacy standards. Our goal is to make certain that your interactions with our website are secure, transparent, and respectful of your privacy rights. Please do not hesitate to contact us with any questions or concerns you may have; we value open communication and the trust you place in us.